I'm thinking of requesting a refund on my 2th.. doesn't look like they are on schedule
how are you going to get a refund?
http://cointerra.com/consumer-sales-agreement/they are pretty clear that they don't want to ever give any money back for any reason
Based on this I would say they still give refunds if you push it a little bit but would fight it with the ToS if everyone tries to get one: