Welcome to cryptoworld brother and experiencing these kind of things which is normal knowing that not all ICO are legit ones and some do handle it on unprofessional way which you can really make your own indications if its a good project or not. By just seeing their attitude or on how they do handle thing you can able to know on what kind of project they do have. They act shady then better to leave and don't invest.
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soooo true.
They all sounds legit at first. You can't really see whether they worth your investment or not until they show their actual progress.