Going back to testnet to solve the issues was the best choice.
Regarding the launch, it was said that there would be a countdown timer, I've been following this one, and missed it, if there were a countdown timer, probably it was a max 1~2hours countdown, if this is the case, this is not a fair launch, give us all the exact time&date with at least 2 days earlier.
There no were countdown timer and no were email notification for those who has subscribe.