Post
Topic
Board Mining (Altcoins)
Re: Swedish ASIC miner company kncminer.com
by
Bitcoinorama
on 06/11/2013, 10:25:22 UTC
https://www.kncminer.com/news/news-63


"Unbeknown to the community we are currently developing the next generation product in 20nm/16nm process with Alchip "

They have time to post such news, but don't have the time to participate in their own forums and help people out on their devilish products? They aren't thinking people are going to buy from them again, do they? Is making an announcement like that just a start of mind controlling techniques in the marketing world? Also, if you tried to visit that link www.ast.com that is IN their news publication it doesn't even work.



1. The press release is from Alchip, not KnC. It's hardly mind control.
2. There just aren't enough bodies currently to maintain the forum ontop of all else. If you honestly think the reason is they cannot be bothered that's either naivety or ignorance. They have a dedicated customer support, the forum isn't a priority in my mind. It's one of the things they want me to work on and I'm flat refusing to be honest. I'm a bit disenchanted as to how I was treated here, entire threads abusing me, I'm not keen on more. I'd rather customer service focused on individual issues, and when/if my other work load dies down I'll consider it, but everytime I post I get multiple PMs.
3. Personally my own opinion i'e always followed and enjoyed the banter in Bitcointalk.
4. Thanks for letting me know about AST's deadlink, again it's Alchip 'a release. You can see it was posted y'day online. I presume they either added the incorrect link, or the site is down.


Edit: Here's the OG; http://www.digitimes.com/news/a20131105PR202.html

And AST's correct link is; www.ast.co.il I'll get it fixed Wink


Any news on the reseller portal O'rama? I know it probably isn't too high on priorities right now, but would like to see how I did.

Sorry I meant to get back to you on that as you asked a while back. I did ask and Sam said right now there's a lot more that require prioritization, so re-seller portal is way down that list i'm afraid. They haven't really concentrated on marketing at all, just engineering, hence the reason with respect to stuff like adwords it's dominated by companies that aren't shipping anything, or haven't yet an tangible products. It's also why you haven't seen multiple press releases pertaining to every component they bulk ordered! Wink

They are hiring more people, but you all have to understand there's risks as how the chips would perform that were unknowns until the chip is in hand. The other issue is hiring people that can work under this kind of pressure, speed and can read from the same hymnsheet w.r.t. Bitcoin. If you hire someone who isn't they slow you down, not maintain the momentum, or even increase it. The beauty of who they do have here is that they are very competent and are excellent in their role and as part of a team. There's a dedicated RMA team now, so that's taken a lot off my shoulders as I was spending a lot of time on that. They have engineers being interviewed all the time, a couple are starting next week, and more customer support are starting over the next couple of weeks.