I've been having problems with my account since last year because their is no way I could get informations like this when I was a newbie.
I admit that I copypaste a post when I was a newbie, but I was just a boob back then. I later got banned when I became junior member. Till date no moderator sees my query as reasonable. Some moderator will even respond to me negatively, just because i seek for their help, I don't know how to classify that type of behavior.
I really hope that a moderator will help someday.
Account username @Jameseversmile