As for bar, please don't make yourself look silly providing really weak and easily countered excuses you come up with off the top of your head. There is nothing to "game". A customer could not order and claim to or they could order and claim they never got the product. OH NOES ordering stuff can be gamed I guess KNC will stop selling products. KNC deals with the "risk" of being gamed on orders but can't on RMA.
Relax, I understand you are under a lot of pressure with Hashfast currently no need to take it out on me.
If someone calls in and asks for an advanced RMA and doesn't return their "Broke One" (Which for this scenario it isn't broke) then they now have an extra module and effectively skipped the lines. Worse yet, they actually took a working module away from someone that needed an RMA (I assume they don't have many modules just floating around).