I was even told directly over the phone that my status as a customer was less important compared to those who ordered in June/July, because I didn't help them fund the initial costs. What kind of a company says that to a customer

Wow, that's a really shitty thing to say. The price of the November orders proves they care about those people even less. Now that BTC is in the news again, I'm sure they will sell easy to new suckers.