I spoke about other, service (blockchain.info) does not provide any information about access to my wallet, does not give logs when was committed to the wallet and with what (web or mobile app or private key transaction).

I do not ask them to return my coins to me, I ask them to help me find the one who carried out this transfer. I want to ask him to give me back the coins and to know how it had happened. But the service does not provide any information.