I have provied them with all the documents they required, but they said my account is too high risk and they will not unblock it, I don't know what risk is it they are talking about or why after a year they have decided to lock my account without any prior notification.
Let this be a warning for anyone with their Localbitcoins account, they are changing policies I guess, this kind of thing happens all the time when businesses think they are big enough they start making new strict policies and become selective. They also forget those who were there for them when they were starting.
We dont know whats the exact reason why they do block accounts without any strong proofs? Did they explain it to you how your account is a high risk one? Supposedly what are the things that you are doing in the year you are using them? They would not do such act if you didnt violate anything but the one thing that really curious me is they still havent unblock your account even you did give the requirement that they said.
You do get banned for no reason and they don't even provide an explanation.
I opened and account about 4 years ago but never used it. Recently I wanted to register, but noticed that my email was already in the system. Upon requesting new login details and logging in I saw that my account was banned by staff. I contacted support to unban me and all I got was a stupid email saying that my account was considered high risk and that I'm not allowed to trade anymore. On top of that they threatened to ban me if I open a new account.
I never traded before. My accont has 0 trades and 0 reviews. This is so weird.