- He is not paying from "his pocket".Please get your business economics correct.
- Don't let your personal/emotional attachments refrain you from making wrong conclusions.People trusted them with their valuables and it's totally company's fault that they couldn't take care of it.
- I reckon anyone who is willing to settle for a the money in cash is an absolute idiot ,people should get what they own.Not like the company went bankrupt and they have nothing to give anyone.
He is not my relative that I would be biased emotionally or personally. Generally, it makes sense to refund the customers out of company funds. Being the founder, the funds in
his company is also his. True that I am not aware how they are funding the refund, but at least they are doing it. Owning up to a mistake. That's way more than what some other companies did. (remember Gox?)