You didn't answer my question about a full refund. I'm only going to reply to you again if you give me a full answer to that question.
Avenger, there are times when you actually make logical arguments and actually help the community. Why balance that out with troll flame requests like the above? You are the sort of customer that KNC would probably be better off without - it's not like they have a shortage of non-asshole customers lined up waiting to send their money.