It is important to understand that ETN is a real company so it will behave differently from most of the coins we have seen in past.

Hence, every issue will be communicated in a very different way.

My interpretation of the ASIC issue, is that they are working on a fix but their new developers are still ramping up.  Development takes time and there development/testing timeline will take longer at the moment.  The point being is they know when the fix will be ready to launch but this is longer than most be people will desire.  For example, a company may look bad if it announces that a fix is being worked on and it will be implemented in 4 weeks. So what they tend to do is wait 2 weeks to announce that a fix is coming in 2 weeks.  Different ratios can be applied dependent of issue size, complexity and impact.

It has to be said that ETN's communication strategy and execution is inconsistent across bitcointalk, Reddit and Facebook.  However, based on the age and size of the company this sort of behaviour is not unexpected as they want to prove them selves. They also have to balance good news, bad news and transparency to give the right impression.

It is quite clear, and understandably based on the comments on this channel, that ETN will not directly engage in small talk.  Once ETN grows I am sure the current/new community manager will get more involved but they have enough on their plate at the moment.

ETN has just started it's journey so appreciate the steep learning curve they are climbing as a real company!