Re: CoinTracking - Profit/Loss Portfolio and Tax Reporting for Digital Currencies

Quote from: suvorov on April 18, 2018, 08:28:23 AM

I'm trying to connect integration with Bitfinex via API.
Entered the api and secret, it connects, but does not load any data from the account.
There are not transactions, not balance.
How to solve this?

Please contact us via the HelpDesk so that we can check the problem in your account.

Quote from: MrBender on April 19, 2018, 12:16:07 PM

I paid for the best subscription on the site just to get help with the taxes but so far it's not helping much.. so anyone got any ideas?

Have you already created a ticket through our HelpDesk? We need to look at your data to find a solution together.

Quote from: wojteks102 on April 19, 2018, 08:57:51 PM

Why manual import isn't working?

We had a very short technical problem yesterday. It should work again now.

Quote from: bm303 on April 20, 2018, 01:40:16 AM

Hi, can you please add DLT coin? Thanks. It is on binance.

Thank you for the advice. We'll see why the coin isn't in the system yet.

Quote from: v3ntrix on April 20, 2018, 03:36:42 AM

When doing a bulk import of trades, how does CT determine how much the coins you are buying/selling are worth from that date/time? It doesnt seem to want to know the coins 'then' value in USD/BTC/ETH. Does it look it up separately?

The translation to FIAT at the time of the transaction is used. We receive the prices from our price sources. I hope that answers your question.

I will also answer the other questions