Technically Bargraphics and I had problems. I had 1 defective chip, replaced by RMA (took 1 week, due the RMA policy that I don't care for). Both Bar and I have had problems with the hosted service in the beginning and I had a failed miner which eventually got replaced.
You don't count since you fixed your problems. I had one defective board at start too. Did RMA, got it fixed in 5 days total.
COUNTING PEOPLE WITH FAULTY UNITS/PROBLEMS:
1) retard The Avenger
2) CYPHER
3) FUKT
4) timmmers?
5) Puppet
6) ...*please continue the list*
6) Bargraphics
7) Mota
All the people posting on the KNC support subforumBar doesn't count. He HAD problems and got them fixed. As for you i don't know. Do you still have problems?
So we are stuck at 5 people with problems right now?
Hmm, odd. I've always said I was lucky to have a perfect rig. Ran at max from day 1 apart from firmware updates which all worked and improved it slightly.
The fact that I'd never have known about the updates or anything else if it were left to KNC to tell me...which they haven't bothered to since they got my money....pissed me off though. The fact that they were over a week past their promised and oft confirmed delivery date which cost me hashing time and the fact that others were much worse treated by these people needs to be out there.
They are not the messiahs, they are very naughty boys.
If BTC was now at the price it was back when we ordered it would be a disaster for most people. Not as bad as BFL since they actually did produce the 1st rig on time and ship them all...but ignoring customers and lying to them isn't great is it? How the fuck I got an email telling me my rig was ready to be picked up in Stockholm a few days ago is beyond me..but it shows they haven't a clue at the very least.
People seeing the fairytale in the media could easily be walking into a dream of KNC being th wonderful competent company they imagine they are ..and if I were in that situation I'd like to see the truth, not some bullshit that would take my money and leave me disappointed.
They haven't the time to communicate on forums. even their own. According to Orama. I am eating my supper now, I can manage it. Ten minutes a day would be easy for them. Truth is they can't be bothered or they have nothing to say. Got your money..fuck off there's a good chap. See you when we want to sell you another rig.
No, this is not a consumer device, neither is it consumer friendly, they are however incredibly busy constantly trying to tweak it and improve it, which is obvious as there is a reason atypical 28nm devices take 12-18 months post fab to refine. This is the fastest 28nm device ever created. The surrounding components are like a family that doesn't get on with eachother, but have to meet a new family member for the first time and keep up appearances. They've picked the strongest personalities capable of managing this and placed them in a room together, but really and truly they've never met the ASIC before. Will you wait 12-18 months for a device to be ready? For a company's customer service to be prepped on it inside out?
No, this is Bitcoin you all want the tech now.
If you want a consumer device like an Apple iPhone, then understand Apple have both the iPhone 6 and likely the IPhone 7 in hand are tweaking it to perfection for release. KnC haven't had the luxury of that time. you've had the damn thing for a couple of weeks less than they have, and we're all finding out what works, and what doesn't as an iterative process. The company is actually full of the most solid work ethic i've seen it's half 8 on a Friday evening and the software engineers, myself and most others are still here. No one has relaxed, sure the pressure and burden to some extent is off, but no one has the attitude of "Got your money..fuck off there's a good chap". You're just making crap up you want to believe. Really.
As I said months ago Marcus would have played with that thing and delayed it's release to perfection. Sam and Andreas understood for you have to have that device hashing in your hands asap. You got it, unrefined, but as refined as they have had it themselves, shipment began that same week. Issues are dealt with as they arise, and the majority are over the moon.
This makes me feel so much better, late deliveries and constant failures have cost me about 26btc. KNC's late and tardy delivery have cost buyers close to 20mill in lost USD, but at least it was in record time!
Cool, glad you're happy. If Avalon had delivered it may have cost you more.