Total Received 4,691.06798731 BTC and that is from 15-Oct-2013 to now. It's probably just one of a number of clearing/consolidation addresses.
These guys are probably making USD50,000,000 a year or more!
BTW - we calmed her down, eventually solved her problem. As a side note: the CryptoLock people need to dumb down the bitcoin thing - there must be hundreds of victims out there, like this lady, who've never even heard of bitcoin.