What's the deal with the 50$ a month (!!!!) inactivity fee? 
For some people who created an account with you to hold for a long term, that might spell very expensive bad news.
Given the mandatory verification, and a mandatory "pre authorized debit" for TD customers (as Vogogo option does not work for them), you simply pave a ground for overly expensive, if not blatantly customer hostile service.
Are you desperately trying to loose your customers?
For some people who created an account with you to hold for a long term, that might spell very expensive bad news.
Given the mandatory verification, and a mandatory "pre authorized debit" for TD customers (as Vogogo option does not work for them), you simply pave a ground for overly expensive, if not blatantly customer hostile service.
Are you desperately trying to loose your customers?
Could you not buy/sell $0.01 worth once per year to remain "active"?
Quote
As per our terms of service for dormant accounts, inactivity fees have NOT been charged to date due to our other development priorities. This announcement is to notify all users that we will be commencing the billing of dormant account fees on October 23 2013 at 11:00AM (MST). Inactivity for the purpose of determining dormancy is defined as a completed trade between BTC and CAD not occurring for over 1 year.
Those are the facts.
Cavirtex representative? Care to comment?!
I can answer one not the cavirtex rep but its in their FAQ albeit their is no online payment option for $5 as all I see is Vogogo
https://www.cavirtex.com/faq#eft_fee
Why do you charge such a high fee for EFT?
After 2 years of processing EFT direct withdrawals and having this service shut down by some banks and payment processors, we have learned that this method is the highest risk for fraud even if we perform user verification. In the current state we must provide large capital reserves to account for chargebacks and must price-in the risk of loss we take into the fee.
The best and lowest cost way to deposit funds in Canada is through online bill payment. We encourage you to use that method as it is only $5. Our payment providers support all major banks for online bill payment, if a bank is not supported please submit a support ticket with the name of your bank and we will have it added.