Intresting case.
Ex-btc-e, WEX actually unlocked my account in 10 days !

But here is the problem...
My balance is /4
And what more ? I have BCH in my account, wich is impossible as a locked ex-btce user right ?
There is no way i ever could buy BCH on btc-e/wex since it was launched in aug 2017
I'm trying to figure out with support. I have the virwox initial transaction screen from 2013.
My guess, because of the BCH, is that the balance is simply not mine. I know the virwox destination wallet, and everything is in here. So i hope they have access to the wallet.