I know how quickly we pay out because I keep a close eye on this.

In fact yesterday I had a discussion with the team and it turns out we have so many requests for free spins and freebies that slows down customer services so they can't prioritise real customer problems and cash outs
From now on anyone looking for free spins et cetera will be told to contact bonus@oshi.io

...which in turn means customer services have more availability process cash outs rapidly.

If you look at reviews made by customers on various affiliate sites, one of the consistent themes is that we do fast cash outs. Why? Because customers care about getting your money fast.

So joksim299 instead of making vague comments about service levels, can you be more specific please?