KNC is one of the few that actually delivers the machines compared to others that go belly up or many months of delay such as BFL...
If I remembered right, their website at that time stated, NO REFUND
The refund was agreed upon as it was only for hosting. The continued to tell me that the refund is coming and now they have dropped off the planet and do not answer phone calls or emails.
This is a blatant scam. Everyone will hear about this.