My Ledger Nano S Wallet does not recognise the initial BTC Segwit Address that it initially gave me.

I transferred the BTC correctly to the Segwit Address given by my Ledger Nano S (Address beginning with: 36ez......) this transaction is confirmed on Blockchain, but for some reason does not show in my Wallet!

I have tried everything including re-setting the device, all the apps, chrome etc but still nothing.

I have also tried exporting the xpub and used iancoleman but this still doesn't produce the Segwit Address my Ledger produced!

I also can't seem to find anyone else who has had the same problem as me - can anyone please help?