Not the best person in technology or computers, but I learned a lot from an AML representative his words patience and willingness to help make me feel confident and secure! I would definitely recommend AML to all of my friends and family. 
I felt the same. I had an agent who called me, we spent like 1hr over the phone, very nice and polite and he make me feel secure and that everything will skyrocket with AML.
I didn't catch his name! But I was having quite some trouble getting started but he walked me through everything and made sure I was set up and ready to go! Technology isn't my strong suit but I am now ready for this coin to hit the exchanges! Go AML!