Give them a second chance they could feel bad if they had to see you go especially when they already whitelisted your account.
They should feel bad.
I wanted to order a Bitcoin when they were around $200 and wanted to check out Coinbase at the same time. I opened an account and gave them all the information they asked for. They took my money, and then didn't fill the order. They held my money for over a week, during which time the price went up almost 75%. The
opportunity cost of that transaction was huge. I did no additional verification with Coinbase to warrant being whitelisted for future transactions, which I view as an implicit admission that their system for detecting "high risk" transactions is at least partially bullshit.
When I want to make interest-free loans to someone, I go to
Kiva.org, not Coinbase.