To: kslaughter / whomever it may concern
ROI is looking quite dismal. Is there any chance the delivered equipment will run faster than advertised? Or is there any other way you can make it up to your customers somehow by delivering extra units or something? I spent over $10,000 with you guys and would appreciate it if you allow me to at least break even on my purchase. If not, do not expect me to be a repeat customer.
Thanks for your time,
Ch
This is very important to us. This is our moto: "If You Make Your Customers Successful, You Will Be Successful". Now that being said we have no control over the difficulty, so we are working on R & D to make our machines run faster. Now, here is our promise to our customers, if at anytime before we ship the machine to our customer and the machine will not return a positive ROI within the first year, we will at their option refund 100% of the purchase price of the machine.