Going on day 5. I just posted a reply to my latest ticket. I'll see if I get any response. Not so much pissed that this could take a while, just upset that they are either 1) Not being honest about how long this takes or 2) There really is a problem with my account but no one can be bothered to realize that and therefore fix it. I'm leaning towards option 2 at the moment since I can't believe a company would be so vague, forcing their customers to constantly submit tickets and waste everyones time.