The bots are the reason we needed to make changes that mean certain minimum requirements for either betting and/or depositing were made to get full base reward. It is no longer possible for us to detect or stop bots any other way. The only thing that distinguishes them from humans is their netting and deposit habits. They won't do anything that risks it costing them more to buy captcha solves than they can get out of the faucet. If you need someone to vent your anger on it should be them.
We're not trying to push you to deposit or gamble but we did need to reduce the amount of free money we give you if you don't.

As for the problem with redeeming reward points, I simply don't know yet and I'm not going to speculate.