I got several PMs this evening from Olaf where he said that he reason my transaction wasn't put through was that I didn't ask for it.  I did.  In my first message to customer support, I simply asked why I was "high risk".  The response from Coinbase, after several days, was that I wasn't actually "high risk" and I was now whitelisted for future transactions.  I took that to mean that they should process my first order, because nothing had changed, so I replied an hour after receiving their reply that I wanted my first order processed and not canceled.  Well, they ignored that request and just refunded my money today.  Get it together, Coinbase.  Keeping people's money tied up like that, making them jump through special hoops, and then ignoring their requests is a waste of time and indicates shady business practices.