- My suggestion (no pressure) is why not then remove the secret question feature from the profile setting page? This will help to save unnecessary locks.
Your suggestion will almost certainly be pushed aside and forgotten about. Secret questions have done more good than harm when it comes to protecting and recovering accounts. You talk about how much you hate to see how long it takes for people to recover their accounts, but this length of time will only increase if there is no "Secret Question". I'm a little uninformed on this issue, in the sense that I don't know if the Secret Question works at all. I've just avoided it like the plague since a few years back when all the hubbub around it happened.
A fairly advanced user like me will do it always.
It really is frustrating to see people are trying to recover their account from months and still unsuccessful (some have really legit proof).
The forum is lacking organised FAQ section IMO.
You believe that it is a fairly advanced that doesn't read stickies or educate themselves on the security of their accounts?
The forum is not lacking in FAQ, because there are stickies in almost every single section that effectively act as such.