Have you re-considered the API yet ? Or at least open source the client app. This is not only better for me and others interested in knowing what your program is doing in our computers, it is better for you too. You are not improving your security or your service by hiding what the client does, and others might be interested in providing bug fixes for you.

I've looked into your new site and the pricing there doesn't specify the bill cycle. It says 0.3 and 0.8, but it doesn't mention whether it is one time payment, yearly, monthly, etc. You should update that and mention that it's a yearly payment. The pricing is still very good when compared to competitors, but not being able to have full control over the backups is a no go to me.