Yes, it took me forever to contact him about my issue. Please contact me for his information and I will gladly give you everything!
Your original message was sent to me via bitcointalk PM on:
August 22, 2013, 03:27:43 AMMy reply was delivered:
August 22, 2013, 04:02:49 PMHe said he would take care of it. Obviously other users are having problems.
No other users are having problems besides the "5" you speak of and the newest one from fligen in which I am yet to hear a response to. If any other users are having problems please let us know asap (please include your Minecraft username).
My issue happened before the attack. What is your problem? There have been a tremendous amount of your so called vulnerabilities and hackers appear to be WAY smarter than you. Obviously he was smart enough to only hack my account because I am the user who has deposited the most at BitVegas. Even the old version was vulnerable. You are not making sense. Good luck getting out of this one! I have all the proof I need.
We have had some issues in the past, I wouldn't call 2 attacks a tremendous amount (3 including bitads). We have never before had a direct attack on a single users account. If it was an attacker that got access to the server, he could of withdrawn/gambled one of the many higher users balances, or even multiple users balances. Only yours was affected that day, and even though your balance could of been easily withdrawn, it was gambled away.
We have had many high rollers, some in the 100s of BTC's in BitVegas. You were not considered a high roller at the time. None of them have ever had an issue. I am very sorry that we cannot come to a conclusion on this.
I am sorry that this has upset you how it has. But unfortunately there is nothing on our end we can do. I hope in time you can come to see us as a trusted service.