Contact Canaan's Global Sales Director Steven Mosher. Info is on Canaan.io site and he is here as StevenMosher.
Will do! Thanks for the info. Figure this could be a decent service to offer here and build a basic website for those looking to get their machines repaired that are out of warranty or however they would want to do it. From my experience in the past, with bitmain they will not inform the buyer or give any data sheets on the boards what is the policy with the new avalons. For example I have seen a few s9 where they bords had enough corrosion that and abuse from the heat that a leg of a transistor fell off. Actually, I have seen it a few times. Now with an electronic zoom it is next to near impossible to put a leg back on. Is there any situation you would disclose certain chips on the board if they are failing. I am not sure if you already do because I actually have not seen one yet granted most miners in the farms are s9 until recently with the new 84x series the efficiency makes it really worth leaving bitmain.