I believe Fortune Jack operates during regular business hours, from Monday to Friday.
You are wrong, I have received withdrawals on the weekends in the past. Further, I created the withdrawal request yesterday, which by your logic was a regular business day.
"Regular business hours" doesn't mean "business day".
You may place a withdrawal on a business day, but outside of the working hours. In that case it'll be processed on the next business hours.
If you have received withdrawal in the past, then don't worry, you'll receive this one as well.
contact the support team at discord because where you can get instant replies,hope your problem will be resolved soon mate.

Yeah, you can try that. Support looks away but is online.
Here is the discord link :
https://discordapp.com/invite/xa4scaNThey need to clarify all the doubts as soon as possible to keep their reputation among the forum if they keep avoiding these kind of questions then more and more people will starts to accuse them.