I do also think that you must write the email you promised and not just a post here. You promised us an email. Do include a sit-rep and do be realistic. We already know this sucks, so tell us how bad instead of making us guess. Do tell us when and how much we'll be able to get back. You don't really know, I know; but give a range going from poor to ok case scenario. If it turns out better, yay. But not getting hopes up is important too.