Post
Topic
Board Beginners & Help
Re: Not Happy with BTC-e
by
tlielaxu
on 15/11/2013, 13:44:57 UTC
Well I'm a newbie and I asked 2 of my friends which wallet should I get.
One of them recommended me Coinbase and the other said BTC-E. Not sure which one should I go for. This thread kind of puts me off BTC-e.

I'm sorry for the OP but BTC-E being the exchange it is must take certain precautions when dealing with a money wire. OP it is not uncommon for people to wait 3 + weeks for a money wire to clear. Understandably 3 weeks in this game is not fair, things can change quickly. Maybe try another method to credit your account.

That's understandable, I can get that they might have a backlog, but it's just that they never actually tell you what's going on. That's the main reason people are frustrated. They might consider saying something like "We're a bit backed up on releasing money holds on accounts that had recent wire transfers"... They could go a step further and update their website with that info. Instead support forces you to constantly ask what's going on and they never actually answer. This also seems to be a new problem as I hadn't heard of anyone having this issue until recently or I wouldn't have wired them anything. I think they would cut their ticket load in half if they said something useful.