hi I have a problem with the exchange ccex I requested withdrawal from this site for 2 days and I was given the transaction numbers of bitzeny currency
1st
Transaction ID: "e392f7fe544be7fdf73b98564c1269750ccb522a8dcab40b07a97862fcc4fc26"

2ª
Transaction ID:
(ab90cc605f04a72250b153e13358ad1c0e1a383fbc0498a6767216862b1f

I looked in the coin explorer block that transaction number id does not exist. I already sent several messages for support and they respond automatically this is already 3 days you can tell me what is happening with the TX id?