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Topic
Board Beginners & Help
Topic OP
Bitfloor refund
by
Joenaes
on 17/11/2013, 06:34:11 UTC
Did anyone get their bitfloor refund already?
I have been messaging them for ages but they never reply. I did however get an automated reply that made me quiet angry:

"Our records indicate you still have USD funds at bitfloor. BitFloor is no longer operating and you are required to withdraw your funds. Please login to bitfloor.com and fill out the information required after opening your IAFCU account.

At this time, we can only process US based user refunds and are working in a solution for international refunds.

You MUST login to your bitfloor.com account and fill out the online form to receive your funds.

cheers,
~Roman"

I am a non-US citizen, so maybe the problem lies here, but since I have over 5k US there, I would like to see this solved eventually.

Anyone else still waiting?