Seems like that "screenshot" website is actually one of those Unicode fake domain "scams"... If you look REALLY closely at the screenshot of the chat window (
https://gyazo.com/32af052983afae9863311219b60b1196) you can see the "o" in screenshot actually has a "dot" underneath it:

so the link is actually: http : //www.xn--screensht-sl7d.net/i/j5DkgThk.jpg
Which obviously attempts to download and install some sort of malware...
@HCP: Nice find on the Unicode spoof! Kudos!

@FortuneJack staff:
Care to explain such perhaps in all fairness since it seems your LiveChat was functioning? If it was "offline" (I believe noted elsewhere), then care to explain how your network and infrastructure was compromised including the LiveChat for a third party to perform such?
Then again, we can also let proper law enforcement agency forensics do their job as well.
