Re: Fortunejack is under investigation

Does FortuneJack accuse you to have the screenshot of the Live Chat window manipulated?

Does FortuneJack deny that this chat session happened with them?

FortuneJack is obligated by Curacao licensing requirement laws to store the communication with players.

If they hold your withdrawal since over a month, they have to give you the reason. One month is enough to make a security check.

Quote from: NorwegianNoob on May 02, 2018, 08:11:11 PM

When confronting the support on discord with this, they just banned me. I have tried to send them emails aswell, but they don't replay to me anymore.

FortuneJack support banned you and do not answer anymore?

Make screenshots about everyhting.

When the OP reached out to me when he had "talked" with live support I was on the website and there was no button to initiate the live support. There's just no chance that he was actually talking to any official Supprot agent from FJ.

Then please share the support longs.

And please show us a screen-dump that the chat was indeed not active.

I don't work at FJ, how would I have any support logs?

I was on the website, I put my trust up on the table as a guarantee that I was there when you told me you had spoken to them and you got that screenshot.

All you've shown is an easy manipulated image of a live support window talking to someone named "Max". It is really hard trying to help you out considering your attitude.

Is it weird that I am negative to FJ when they are a suspect of a police investigation ?

If you are not working at FJ why do you care about this case at all then? This is a case between me and Fj, and seems like they don't even care to replay to this post.

Is it weird that they don't give you your money if you have an open police investigation against them?

If I'm not allowed to reply or have an opinion in this thread - why make it? Did the police tell you to publicly announce the investigation or was that a call that you made?