Bitcoin withdrawl is closed just a day before due to an issue but the team actually identified the root cause and bringing the resolutions to fix the bug on top priority.
Since they are trying to create an Exchange, it is important for them to solve the problems before it gets more negative feedbacks. Every second count in crypto space.
Yes, your have a point. This should be solve as early as possible since this is very serious issues. Anytime this news will spread in the market and we won't want to gain negative feedbacks. So the team should address this matter as soon as possible. Hope team will cater this and give an eye on this problem.