We ship goods to our customers via our Freight Forwarder. And they will give the goods to other logistics like DHL/ UPS/ Fedex according to the customer's request. It's a pity that Hong Kong took three days off from 29th April to 1st May and it waste some time.
It takes a little time for DHL to input the goods into the system when Freight Forwarder send goods to DHL.
Contacted DHL directly and spoke to the logistics manager. He provided me with receipts of "phantom waybills". He stated that the company (Innosilicon) has not provided the packages for shipment.
He said "If we had them, we would ship them - that's what we do". He then reiterated that they have not been provided any goods/packages to ship.
So @Inno_ASIC - You're telling your customers that DHL takes time to input the goods into their system? DHL is saying that they've received the electronic waybills 5 days ago. Are we to believe that DHL, an international logistics firm, is purposefully holding our miners and lying to us?