So lets try and help INNO out here with feedback that will be useful and more accurate to us and potential customers...
I would start by suggesting to detail the ordering process more realistically based on these facts here - we have been confirmed as paid for up to 10+ days with no confirmed shipped goods in some cases.
As such ship date with real tracking numbers that show as DHL received goods should be noted as exact days post payment confirmation not the fake 3 days shipment thats noted on the website. This is obviously not the case by a long shot.
Other members what do you suggest?
So far my case - payment confirmation on 26th - tracking without DHL received of goods on 4th (8 days). Still not shipped according to DHL... Same as other members have noted.