I have withdrawal request from October 23rd and support ticket from the same day.
I was waiting one month and checking my BTC address balance every day.
Today I found my withdrawal canceled and this message as a response to the support ticket:
Hello,
We are having issues with bitcoind and getting it to send large amounts without taking long periods of time.
I have canceled these two withdraws, could you please resubmit them in about 20 btc amounts so we have a proper withdraw request for each transaction? Please update this ticket so I can make sure you hold your place in withdraws.
Thank You,
WeExchange Customer Service
Well, I believe I made it clear that I want withdraw the BTC.
If it was a problem to process a larger sum they could have divided it into smaller ones.
Now I have re-created withdrawals as limited to 20BTC ... and expect to have it processed in place of original withdrawal ...
Otherwise it's time to bring lawyers in.
I was convinced that Ukyo is brave and honest guy ... today I start to have doubts