I have a similar problem. I made an ETH deposit to HitBTC more than a month ago (26.3.) and there is still no deposit visible but it went trough normaly. I found out later on that it was send via contract from Bitstamp (dont know why) and opened a ticket and was told that they need to process it manualy and will credit them "soon". Was told that more then a month ago!! This is crazy, the worst exchange ever.

Did anyone resolve sth like this? How long does it normaly take and can i do anything to speed it up?? Need those ETH asap!

Tickets: #262587 and #289766

Transaction ID:
0x9aa407477318023a6c875aad0902834a21ccd58ed0d55d4de6bc03e35addb043