On the fedex/ups talks, I use both regularly. UPS never fails me for normal deliveries or even 2nd-day or same day air. FedEx next day and same day air is also good.
However, normal ground deliveries? FedEx blows.
I know it's not a consolation, but I ordered a curtain rod last week and used FedEx. The shipment came from one state, passed by my house, went to another state, went back past my state, and then got left in a fedex courier facility where it's sat for 4 days.
They're still trying to assess the issue.
The issue was I used FedEx.
A couple years ago, I went into a fedex office to check pricing for a package to xyz, since I was in their neighborhood. However, normal ground deliveries? FedEx blows.
I know it's not a consolation, but I ordered a curtain rod last week and used FedEx. The shipment came from one state, passed by my house, went to another state, went back past my state, and then got left in a fedex courier facility where it's sat for 4 days.
They're still trying to assess the issue.
The issue was I used FedEx.
They handed me a triplicate form with a gazillion lines on it and told me to fill it out. ER, you can't give me a price quote until I take 20 minutes out of my life?
Goodbye & good riddens. Haven't been back since. What a great business model, the CEO must've gone to a govt funded university. WOW///