Post
Topic
Board Exchanges
Re: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)
by
kweks
on 20/11/2013, 08:25:32 UTC
I didn't want to bring this to the forums.

November 7: I issued a wire to BTC-e. I confirmed that the special fields were correct.
Wire never shows up.
November 10: I lodge a ticket with support. 3 days later, they reply with "more info" - that is all.
November 14: I give them the bank trace.
November 19: Original ticket was deleted by support staff with no reply. AVP-358-60418
November 20: No more replies.

I've sent two more tickets. I've remained polite. I've got the wire proof. Not only is the cash not credited (and no need to imagine how much cash I lost over the last two weeks by not having that cash..) - but support is NOT replying.

It's highly unprofessional, and highly frustrating. What on earth is going on?

Tickets: #AVP-358-60418 #TJI-289-97436 #SLQ-549-63254