Steamboat was not been online since 12.November! Before at least he has logging every day even without saying anything 
It could be a coincidence, but: I am not getting any response from the Liquid Synergy Designs website. I only tried moments ago; before that, I hadn't tried it for weeks. I don't know how long it's been down for.
I was trying this because of the October email:
Quote from: steamboat
If you would like to request your units shipped as-is, please ensure the shipping address provided on your [LSD website] account is correct...