Hi - my update is also stuck and none of the suggestions above seem to work. The ledger just displays "updating" while the manager thinks for a moment and then says, "unable to install firmware"
I have checked the device manager for anything needs new drivers. Please advise? I can't find any other solutions, it seems bricked.
You are updating from 1.3 to 1.4.1 or to 1.4.2,or maybe you have even older version of firmware and what OS you are using?If there is problem with drivers and you can not solve them try to use other PC to update firmware.
Are you sure there is no any yellow warning in device manager?Be sure to try disconnect Ledger Nano S and to close Ledger Manager in Chrome,then start Ledger Manager and before you connect Ledger Nano S hold left button(one close to USB port).Also try to use other USB port on your PC if you have more then one.