Here's my review:
I ordered a couple thousand worth of PM and it arrived today. Packaging and quality of the goods were excellent.
However, their shipping times are awful. It took them over a week just to get my items shipped. This was a few days over the posted shipping times. I opened a support ticket and a representative assured me they would be going out last week. They never got sent out until this Monday. I don't like to spend my money on places that aren't going to keep their word.
Their silver rounds are some of the cheapest on the BTC market.
If they could fix their shipping time issues they would be one of the best. For now though, i'll be placing my orders with Agora.
Thank you for the thorough feedback! It is much appreciated. Even though the industry standard is shipping in 2-3 weeks, we typically ship in 3-5 business days, and often in just 24 hours after payment has cleared. The influx from Bitcoin sales has us hiring again to help meet your expectations.