What should I do in case of having Havelock account but registered at other mail address than used at BTCTC?
Garrett did not respond to my emails for over a week, so I have to ask here.
I had the same issue, the easiest answer is to create another account (under you BTC-TC e-mail) with havelock and then transfer them yourself.
I actually managed to avoid this via proving ownership of the shares, by signing my BTC-TC public address. However it took several e-mails with Garrett and Havelock to convince everyone concerned I was the owner.
best of luck