(In the real world, sorting out a possible delivery problem with international postal services does not happen during weekend/night hours. Even the company of mine that was doing the shipping is 100% offline and unreachable until Monday 9 am, and it is in a different country than me. But telling the guy to wait a reasonable "2 weeks" would possibly have escalated the situation)
So who's crazy? Us, or the guys in the "real world"?