Post
Topic
Board Exchanges
Re: www.BITSTAMP.net Bitcoin exchange site for USD/BTC
by
boozezela
on 22/11/2013, 11:46:50 UTC
Can anyone recommend any other EU exchange apart from Sh*tstamp? As soon as my SEPA transfer I made on 18th gets credited, I'm going to kiss Bitstamp a permanent goodbye. In the spring my account got robbed and I lost about 2000 euros because Bitstamp doesn't offer two-factor auth for Nokias and has otherwise fairly easily crackable security.

Now they first made a post about banking software issues on 18th, although some people have said to wire money to them on 12th and still not getting credited. Then their page page goes down for several days and there is not a single f'ing post from the staff posted on social media about what's going on untill they report "everything is fixed, but the standard banking processing". How about some estimates on how long the standard banking transfer will take to process?? It has now been two days since they made that post and my account hasn't still been credited.

The way they run their "customer service", if you can call it that, is just... I don't even know that call it. It's something I want to have nothing to do with.

Bitcoin-central.net (see https://bitcointalk.org/index.php?topic=129461.680) could be an alternative, however the backlog for document verification is quite high at the moment. On a positive note, when I told them that I had been waiting for verification for 20 days, they escalated the issue to their partner and I got verified straight away (IIRC the next day).

Also there are no charting facilities at the moment, so you would be trading blind.